Welcome to my first blog here on WordPress – all views are my personal opinions.

Achieving oversight and control of quality management can be a challenge at the best of times – I would know, after all I’ve been in the industry for over two decades…

Throughout my career, quality has gone from a back office “check box exercise” to something that keeps a number of my fellow managers up at night (and when lacking, puts stock prices and jobs at risk!). Getting a handle on quality management is important and should be a given for many of my peers, so I thought I’d share my experience of a quality management software tool I use (and have sworn by).

I was first introduced to Q-Pulse around 15 years ago, sent in on a CD-ROM, and installed at great pain by our “head of systems”, Clive, and it changed my working life for the better and made my day-to-day job A LOT easier.

I aim to challenge misconceptions in these blogs moving forward, but thought I’d start with something that might help people in their jobs. The main benefits I found with Q-Pulse quality management software were:

a) Customisable quality management software – I found the software easy to configure and change in line with our workflows changing, document sign-off processes adapting, and document management change management enhancements following an acquisition. The quality management system also changed then.

b) Integrations – we integrated q-Pulse with business intelligence tools (BI) called Power BI in my most recent quality management post., which gave my senior managers a snapshot of bottlenecks or hot spots.

c) Mobile devices – we used the most recent version of Q-Pulse to complete audits and Corrective Action Reports (CARs / Non-Conformances) on mobile phones and iPod touches – this saved a great deal of time in internal and external audits.

d) Saving time – before using the software, I rarely took a holiday, didn’t trust my colleagues to do things as well as me, and was worried that things would fall down if my eyes weren’t constantly on the prize. Using this quality management software meant that I could spend my time improving quality processes, analysis of quality management, logging details such as costs of poor quality, and most importantly take a more balanced view of my personal and work life.

I believe that Q-Pulse is the best quality management software on the market and the Q-Pulse company has a lot of clients in a lot of areas. This is only my personal view, but I firmly believe, “if it ain’t broke don’t fix it” – their website is at https://www.ideagen.com/products/q-pulse

I hope everyone enjoys my future blogs.

Alfred